Guests Management

Vacating a guest

Properly check out a guest from the system

3 min read

Explanation

Vacating a guest is the checkout process that releases the bed and finalizes billing.

Step 1: Navigate to the guest's current bed assignment.

Step 2: Click "Vacate Guest" button.

Step 3: Verify all pending invoices are settled.

Step 4: Confirm vacate - the bed becomes available immediately.

Step 5: System generates final billing report for the guest's stay.

Proper vacation ensures accurate availability and prevents billing errors.

When This Applies

  • Use when guest is physically checking out.
  • All payments must be settled before vacation.
  • Applies to both planned and early checkouts.
  • Does NOT auto-vacate - manual action required.

Common Mistakes

  • Forgetting to vacate guests on checkout - bed stays occupied.
  • Vacating before collecting final payment.
  • Not generating final invoice before vacation.
  • Assuming system auto-vacates on checkout date.

Related Articles

Assigning a guest to a bed
How pro-rata billing is calculated

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