Booking & Availability

Why a bed shows as occupied

Understanding bed occupancy status and when it updates

3 min read

Explanation

A bed shows as "occupied" when it has an active guest assignment in the system. The status is automatically managed based on booking dates and guest check-in/check-out.

Step 1: When a guest is assigned to a bed, the system marks that bed as occupied starting from the check-in date.

Step 2: The bed remains occupied until the guest is vacated or the booking end date is reached.

Step 3: The system updates availability in real-time, so any change to guest status immediately affects bed availability.

The occupied status prevents double bookings and ensures inventory accuracy across the platform.

When This Applies

  • This applies when a guest has been assigned to a bed through the booking process.
  • It applies immediately after check-in is confirmed by a manager or warden.
  • It does NOT apply to beds that are just reserved but guest has not checked in.
  • It does NOT apply after a guest has been properly vacated from the system.

Common Mistakes

  • Assuming a bed is available just because checkout time has passed - the warden must vacate the guest in the system.
  • Trying to assign a new guest without first vacating the previous guest.
  • Confusing "reserved" status with "occupied" status - they are different states.
  • Not checking the guest assignment history before attempting to book.

Related Articles

Assigning a guest to a bed
Vacating a guest
Room booking vs bed booking

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